Roadmap

From Monitoring to Revenue Protection

Every feature built specifically for TikTok Shop sellers. See what’s live, what’s in development, and where we’re heading.

Watcher — Live
Defender — Q1/Q2 2026
Operator — Q2/Q3 2026

Last updated: February 2026

Product Timeline

The Platform Timeline

Three products. Three quarters. One platform built in layers.

Q4 2025
Q1/Q2 2026
Q2/Q3 2026
Shipped
Watcher
Your Early Warning System
Launched Q4 2025
SLA Alerts (T-24, T-12, T-4)
Exception Queue
Near-Miss Counter
Compliance Log (30-day, JSON export)
Email Notifications
$29/month
Start Free Trial
In Development
Defender
See Problems Before TikTok Does
Expected Q1/Q2 2026
Everything in Watcher, plus:
Shop Vitals Dashboard (LDR, SFCR, VTR, OTDR)
Fee Guard
Compliance Audit Pack (PDF)
Slack Integration
Quiet Hours
$79/month
Join Waitlist
Planned
Operator
Revenue Protection at Scale
Expected Q2/Q3 2026
Everything in Defender, plus:
Payout Lens
Refund Hunter
Blame Shield
Case Command AI
SMS Alerts + Role-Based Access
$149/month
Join Waitlist
Q4 2025
Shipped
Watcher
Your Early Warning System
Launched Q4 2025
SLA Alerts (T-24, T-12, T-4)
Exception Queue
Near-Miss Counter
Compliance Log (30-day, JSON export)
Email Notifications
$29/month
Start Free Trial
Q1/Q2 2026
In Development
Defender
See Problems Before TikTok Does
Expected Q1/Q2 2026
Everything in Watcher, plus:
Shop Vitals Dashboard (LDR, SFCR, VTR, OTDR)
Fee Guard
Compliance Audit Pack (PDF)
Slack Integration
Quiet Hours
$79/month
Join Waitlist
Q2/Q3 2026
Planned
Operator
Revenue Protection at Scale
Expected Q2/Q3 2026
Everything in Defender, plus:
Payout Lens
Refund Hunter
Blame Shield
Case Command AI
SMS Alerts + Role-Based Access
$149/month
Join Waitlist
Feature Timeline

What Ships When

Every feature, organized by quarter. No vague promises—specific deliverables with specific dates.

Q4 2025
Shipped
Watcher — Your Early Warning System
SLA Countdown Alerts T-24, T-12, and T-4 hour warnings before dispatch deadlines
Exception Queue At-risk orders surfaced first—no more scanning 200 orders
Near-Miss Counter Orders that shipped with less than 4 hours to spare (the saves you never knew about)
Compliance Log 30-day timestamped record. JSON export for your records
Email Notifications Alert summaries delivered to your inbox on your schedule
Read-Only Connection 60-second OAuth setup. We never touch your orders
Q1/Q2 2026
In Development
Defender — See Problems Before TikTok Does
Includes everything in Watcher, plus:
Shop Vitals Dashboard LDR, SFCR, VTR, OTDR tracked in real-time with 7-day trends
Fee Guard Automated auditing of every platform fee and commission charge
Compliance Audit Pack One-click PDF evidence pack for appeals—timestamped, formatted
Slack Integration Route alerts to specific channels. Priority levels. Team-aware
Quiet Hours Alert-free windows for off-hours. Critical T-4 alerts always break through
SLA Breakdown See the formula behind each deadline—handling time, shipping, capacity
Peer Benchmarking Percentile ranking against sellers your size and category
Q2/Q3 2026
Planned
Operator — Revenue Protection at Scale
Includes everything in Defender, plus:
Blame Shield Carrier delay attribution with timestamped evidence for disputes
Case Command AI AI-drafted appeal letters with policy citations (100 drafts/mo)
Payout Lens Daily settlement timeline from order to deposit. Flag discrepancies
Refund Hunter AI-powered audit for missing subsidies and uncredited refund adjustments
SMS Alerts 500 texts/month. T-4 alerts that cut through notification noise
Role-Based Access 5 user seats with team permissions and audit trails
H2 2026
Exploring
Multi-Shop Management Monitor and protect multiple TikTok Shop accounts from one dashboard
API Access Public REST API for custom integrations and automated workflows
Advanced Analytics Cross-period trend analysis, cohort comparisons, predictive risk scoring
Custom Integrations Connect with additional shipping tools, ERPs, and accounting software
Features listed under “Exploring” represent areas of active research and may change. They are not commitments.
Our Approach

Built in Layers for a Reason

Ship, Then Expand

Watcher shipped first because SLA monitoring is the foundation every TikTok seller needs. Each tier builds on the one before it—never parallel, always additive. You never lose features when you upgrade.

Seller-First Development

Every feature on this roadmap exists because a TikTok Shop seller asked for it or lost money without it. We don’t build theoretical tools. We build solutions to problems sellers face every day.

Transparent Timelines

When we say Q1/Q2 2026, we mean Q1/Q2 2026. This roadmap is updated monthly. If timelines shift, you’ll see it here first—not in a buried blog post. We’d rather delay and ship right than rush and ship broken.

Have a feature in mind? We’re listening.

Email us at [email protected] or join our seller community.

FAQ

Roadmap Questions

Monthly. We review priorities, update timelines, and add new items on the first week of each month. If a date slips, it’s reflected here—not buried in a changelog. Transparency is non-negotiable.

Email [email protected] with your idea. Include your use case—what problem it solves and how it impacts your business. Every request is reviewed. Popular requests move to “Exploring” and may appear on this roadmap.

Pricing is locked at the published rates: Watcher $29/mo, Defender $79/mo, Operator $149/mo. Waitlist members receive founding member pricing—guaranteed rate lock for the first 12 months, even if prices adjust later.

Join the waitlist on the product page. Waitlist members get 2 weeks of early access before public launch, plus founding member pricing. No payment required to join the waitlist.

Nothing changes. Watcher continues as the $29/month monitoring tier. Defender is a separate, higher tier. If you want Defender’s features, you upgrade. If Watcher does everything you need, stay on Watcher. Your account, data, and configuration are unaffected.

Not yet—but it’s on the roadmap for H2 2026. For now, product updates are announced via email to active subscribers and on our blog. Major updates will also be reflected on this roadmap page.

Monitoring is live. Intelligence is coming. Protection follows.

Built for TikTok sellers. Shipped in layers. Growing with you.

Start monitoring today. Join the waitlist for what’s coming.

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