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Order Monitoring Dashboard

Last updated: March 1, 2026

Order Monitoring Dashboard

The dashboard is Watcher’s operational command center for dispatch-risk monitoring.

Exception Queue

The main dashboard view (/dashboard) focuses on dispatch-sensitive orders and urgency countdowns.

Core stat cards include:

  • At Risk Today
  • Total Orders
  • Past Due
  • Total Value

Additional cards (for example alert totals, near-misses, weekly LDR) appear when supporting data is available for the account/store context.

Urgency Levels

Level Window Visual
Critical 4 hours or less Red emphasis
Warning Up to 12 hours Yellow emphasis
Caution Above warning window Amber emphasis
Normal Low urgency Green emphasis

Risk Summary Card

The risk summary panel highlights:

  • Late Dispatch Rate percentage
  • Orders at risk
  • Active monitored order count

All Orders Page

The All Orders page (/orders) provides a monitored order table with:

  • Status filtering
  • Pagination
  • Order detail navigation
  • JSON export

The interface currently shows an auto-refresh indicator of 5 minutes.

Order Detail View

Order detail pages (/orders/[id]) include deadline context, timeline events, and SLA explanation.

Activity Log

Activity Log and Activity Export workflows are available when Defender access is enabled for the account.

Countdown timers update continuously in the UI, while order list data refreshes on interval polling.

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