LDR Tracking
LDR Tracking
Late Dispatch Rate (LDR) is the percentage of shipped orders that were dispatched after TikTok’s deadline. SellerOps tracks this as an operational compliance signal so you can intervene before late orders accumulate.
What SellerOps Shows Today
- Current week LDR and previous week LDR (from
/v1/stores/{storeId}/rate-summary) - Trend: improving, stable, worsening, or insufficient_data
- Orders at risk now: open orders approaching dispatch deadline
In the current API logic, weekly LDR is returned as null when a week has fewer than 10 shipped orders.
How LDR Is Calculated
SellerOps uses a standard percentage calculation:
LDR (%) = (late shipped orders / total shipped orders) * 100
For weekly summaries in the rate-summary endpoint, late orders are identified where rts_posted_at > dispatch_by_at on shipped statuses (IN_TRANSIT, DELIVERED, COMPLETED).
Dashboard Risk Bands (SellerOps UI)
The Risk Summary Card currently uses these internal bands for visual urgency:
| Displayed LDR Band | Card State | Color |
|---|---|---|
| Below 2% | Normal | Green |
| 2% to below 4% | Warning | Yellow |
| 4% and above | Urgent | Red |
These are SellerOps dashboard thresholds. TikTok policy frameworks can vary by market and can change over time, so always verify current enforcement details in Seller Center.
Near-Miss Tracking
A near-miss is an order shipped within 4 hours of its dispatch deadline but still on time. SellerOps tracks near-misses as an early warning signal of fulfillment stress.
The alert-stats endpoint reports near-misses prevented where an order received T-12 or T-4 alerts and was still shipped on time.
History and Trend Data
Backend history support exists at /v1/stores/{storeId}/ldr-history with a configurable range up to 90 days. This allows trend analysis beyond the current/previous week card view.